Privacy Policy

Last updated: October 2023

Introduction

Welcome to Veloxphyx's Privacy Policy. This document outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Veloxphyx ("we," "our," or "us") is dedicated to maintaining the privacy and security of your personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) in the European Union and Slovakia's data protection regulations.

By accessing or using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our website. We reserve the right to update this privacy policy at any time, with changes taking effect immediately upon posting on this page.

Information We Collect

We collect information about you in various ways when you interact with our website and services. This includes:

• Personal Information: When you contact us, subscribe to our newsletter, or make inquiries, we may collect your name, email address, phone number, and any other information you voluntarily provide.
• Usage Data: We automatically collect certain information about your device and browsing behavior, such as your IP address, browser type, operating system, pages visited, time spent on pages, and referral sources.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. For more details, please see our Cookies section below.
• Third-Party Services: If you use external services integrated with our site (such as Formspree for contact forms), they may collect additional information as per their own privacy policies.

We do not collect sensitive personal data such as health information, financial details, or any other special categories of data unless explicitly provided by you for specific purposes.

How We Use Your Information

The information we collect is used to provide, maintain, and improve our services. Specifically, we use your data for the following purposes:

• Communication: To respond to your inquiries, provide customer support, and send you relevant information about our products and services.
• Website Improvement: To analyze website usage patterns, improve user experience, and develop new features.
• Marketing: With your consent, to send you newsletters, promotional offers, and updates about Veloxphyx products. You can opt out of marketing communications at any time.
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our terms of service.

As a static website, we do not process payments or store sensitive data on our servers. Any form submissions are handled through secure third-party services that comply with data protection standards.

Data Sharing & Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information in the following circumstances:

• Service Providers: We may share data with trusted third-party service providers who assist us in operating our website, such as email marketing platforms or analytics services. These providers are contractually obligated to maintain confidentiality and security.
• Legal Requirements: We may disclose information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our users.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

We ensure that any data sharing is limited to what is necessary and conducted in accordance with applicable privacy laws.

Your Rights (GDPR/CCPA)

As a resident of Slovakia or the European Union, you have certain rights regarding your personal data under GDPR. We are committed to respecting these rights and facilitating your requests. Your rights include:

• Right to Access: You can request a copy of the personal information we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete data.
• Right to Erasure: You can request deletion of your personal data, subject to certain legal limitations.
• Right to Restrict Processing: You can request limitation of how we process your data.
• Right to Data Portability: You can request your data in a structured, machine-readable format.
• Right to Object: You can object to our processing of your data for marketing purposes or other legitimate interests.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days and may require verification of your identity. If you are in California, you also have rights under the CCPA, including the right to know what personal information we collect and the right to opt out of the sale of your information (though we do not sell personal data).

Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide a better browsing experience by remembering your preferences and analyzing website usage.

We use the following types of cookies:

• Essential Cookies: Necessary for the website to function properly, such as remembering your cookie preferences.
• Analytics Cookies: Help us understand how visitors use our site, allowing us to improve functionality and content.
• Functional Cookies: Remember your choices and preferences for a personalized experience.

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website. For more detailed information about our cookie practices, please refer to our Cookie Policy.

Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure hosting with SSL encryption for data transmission
• Regular security audits and updates
• Limited access to personal data on a need-to-know basis
• Use of reputable third-party services for data handling

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this page and notify you through our website or other appropriate means.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Phone: +421 918 517 386
• Address: Kollárova 964, 040 01 Košice, Slovakia

We are committed to addressing your privacy concerns promptly and will work with you to resolve any issues.

Thank you for trusting Veloxphyx with your privacy. Your confidence in our commitment to data protection allows us to focus on providing you with the highest quality natural health and beauty products.