Please read these terms carefully before using our website or purchasing our products.
Welcome to Veloxphyx. By accessing and using our website, purchasing our products, or engaging with our services, you agree to be bound by these Terms & Conditions. These terms govern your use of the Veloxphyx website and any transactions conducted through it. If you do not agree to these terms, please do not use our website or purchase our products. Veloxphyx reserves the right to modify these terms at any time, and continued use of the website constitutes acceptance of any changes. We recommend reviewing these terms periodically to stay informed of any updates. Our goal is to provide a transparent and fair relationship with our customers, ensuring that all interactions are conducted with mutual respect and understanding.
All content on the Veloxphyx website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Veloxphyx or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, display, or create derivative works of our content without prior written permission from Veloxphyx. The Veloxphyx brand name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Veloxphyx or its affiliates. You must not use such marks without our prior written permission. We take intellectual property rights seriously and will enforce them to protect our brand and content. Any unauthorized use may result in legal action, including claims for damages and injunctive relief.
Veloxphyx offers natural supplements and cosmetics designed to support general wellness and skin health. Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition. They are formulated from natural ingredients to complement a healthy lifestyle. Individual results may vary, and we do not make any guarantees regarding the effectiveness of our products. Always consult with a qualified healthcare professional before starting any new supplement or skincare regimen, especially if you have existing health conditions or are taking medications. Our products are not substitutes for professional medical advice, diagnosis, or treatment. We encourage customers to research ingredients and consult experts to ensure suitability for their needs. Veloxphyx is committed to providing high-quality, natural products, but we cannot be held responsible for individual health outcomes.
When you place an order on our website, it constitutes an offer to purchase our products under these terms. We reserve the right to accept or reject any order at our discretion. Orders are confirmed via email, and payment is processed securely through approved methods. All prices are listed in Euros and are subject to change without notice. We strive for accuracy in pricing, but errors may occur. In the event of a pricing error, we will contact you to confirm the correct price before proceeding. Shipping costs are calculated at checkout and may vary based on location and order value. We accept major credit cards and other secure payment methods. Once payment is processed, your order is considered final, and refunds are subject to our return policy. We aim to provide a smooth ordering experience, but please ensure all details are correct before submission.
We ship orders worldwide, with standard delivery times varying by location. Estimated delivery dates are provided at checkout but are not guaranteed. Shipping costs depend on the destination and order weight. We use reliable carriers to ensure safe delivery. If your order arrives damaged, please contact us immediately for assistance. Returns are accepted within 30 days of receipt for unopened, unused products in original packaging. Custom or personalized items are not eligible for return. Refunds will be processed to the original payment method after inspection. We may charge restocking fees for certain items. Our return policy is designed to balance customer satisfaction with product integrity. For international orders, customs duties and taxes may apply and are the responsibility of the recipient. We recommend insuring valuable shipments.
By using our website, you agree to conduct yourself appropriately and lawfully. You must not use our site for any unlawful purpose, including but not limited to harassment, defamation, or infringement of intellectual property rights. Do not attempt to gain unauthorized access to our systems or interfere with the website's operation. Respect other users and our staff. Any violation of these rules may result in suspension or termination of your account and access to our services. We monitor website activity to ensure compliance and maintain a safe environment for all users. Reports of misconduct will be investigated promptly. Veloxphyx reserves the right to take legal action against violators. We encourage positive interactions and value feedback that helps us improve our services.
Veloxphyx shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. This includes but is not limited to loss of profits, data, or business opportunities. Our total liability for any claim related to our products or services is limited to the amount paid for the specific product or service in question. We do not warrant that our website will be uninterrupted or error-free. While we take measures to ensure product safety and quality, we cannot guarantee results or be responsible for misuse. Users assume all risks associated with product use. This limitation applies to the fullest extent permitted by law and does not affect your statutory rights as a consumer.
These Terms & Conditions are governed by and construed in accordance with the laws of Slovakia. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Slovakia. We comply with applicable European Union regulations and strive to resolve disputes amicably. If you have concerns, please contact us first to seek a mutually agreeable solution. Arbitration may be considered for certain disputes to avoid costly litigation. Our legal framework ensures fair treatment for all parties involved.
Veloxphyx is committed to making our website accessible to all users, including those with disabilities. We strive to comply with Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. Our site is designed with responsive layouts, clear navigation, and readable fonts. If you encounter accessibility barriers, please contact us at [email protected] or +421 918 517 386. We will work to address your concerns promptly and improve our accessibility features. Feedback on accessibility is greatly appreciated and helps us serve our diverse customer base better. We regularly review and update our website to enhance usability for everyone.
Veloxphyx reserves the right to modify these Terms & Conditions at any time without prior notice. Changes will be effective immediately upon posting on our website. We encourage users to review these terms regularly to stay informed of any updates. Continued use of our website after changes constitutes acceptance of the new terms. Significant changes may be communicated via email to registered users. Our terms evolve to reflect legal requirements, business practices, and customer feedback. If you have questions about changes, please contact our support team.
Last updated: October 16, 2025
